International trip? Check the travel requirements here
There are different types of luggage for when you are going to travel, and at Viva we consider that special luggage requires particular care.
For example: boxes, polystyrene or plastic coolers, or packages weighing up to 20 kg and measuring 158 linear centimeters.
Depending on the dimensions and according to its specifications, it can be transported either in the cabin or in the hold of the aircraft.
Take what you need on Viva!
Travel with your baby on Viva and take everything that is essential for your comfort and that of your little one!
We know that during the flight you will need some things that will help you have a better trip, so if you travel with a baby under 24 months, you can take some useful items in the cabin such as a diaper bag, and it should weigh a maximum of 10 kg while measuring up to 40x35x25 cm.
The baby's stroller will travel in the cargo hold of the plane as checked baggage, but take it easy! This has no additional cost as long as your baby is less than 2 years old..
You can take them with youin the cabin of the plane. Also, for your convenience, you can check them as luggage at no additional cost. At Viva we will give you all the assistance you need during the trip.
If you want to take bags, boxes, or coolers of Styrofoam or plastic, they should weigh no more than 20kg, and their 3 dimensional measurements should add up to no more than 158 linear centimeters.
If the baggage exceeds weight or dimension, there will be an additional charge according to our excess baggage charges
Also, you must accept and sign the Viva limited responsibility wavier, that you will find on the reverse side of your baggage documentation ticket.
You can transport your cardboard box only if it is in good condition. Present it at the airport completely sealed with reinforcements to prevent it from falling apart and mark it with the following information:
In terms of luggage, a bulky item is understood to be any item that is transported without a case or a box. Its material must be resistant so that it does not break during handling in transit. Plastic or garbage bags are not allowed.
These might be items such as household appliances, televisions, sound equipment or similar items and cannot be transported as checked luggage in Viva.
Note: At the counter we verify the status of the luggage packaging before it is dispatched and it cannot be admitted if it presents any type of irregularity.
Are you traveling with special luggage? Add it to your reservation now! Buy low, fly high and always have what you need close at hand.