If you have questions before, during and after your flight, chat with us.
- My booking
- Optional Services
- Flight deals
- Explore
- Info
- Covid-19
- New Viva
- My booking
- Optional Services
- Flight deals
- Explore
- Info
- Covid-19
- New Viva
- Country (Perú)
- Language (English)
- Currency (USD)
International trip? Check the travel requirements here
Contact Us
We will be able to assist you 24 hours
Do not stay with the doubt, Viva Air has several ways to contact us, our channels of attention:
Customer service channels
Online Chat
Call us
Colombia
- Medellin: (4) 6044900
- Bogota: (1) 7433999
- Cali: (2) 4856666
- Cartagena: (5) 6937777
- Barranquilla: (5) 3855555
- Pereira: (6) 3401001
- Bucaramanga: (7) 6973444
- National number in Colombia: 019005558989 (From land lines COP 200 + IVA per minute from cell phones COP 800 + IVA per minute)
Notice
Viva traveler, remember that the way to dial land lines in Colombia has changed! If you want to call us from a mobile phone to our fixed number, it's no longer necessary to use the prefix 03, just dial 60 plus the area code for the city, and the telephone number.
If you want to call a Colombia fixed line from another country, dial the country code 57 + 60 + the city area code, and the phone number.
We are waiting for your call! 😉
peru
- Lima: (51-1) 7050107
- Arequipa: (51-5) 4640004
- Trujillo: (51-4) 4640003
- Chiclayo: (51-7) 4640002
- Cusco: (51-8) 4640004
- Piura: (51-7) 364000
- Trujillo: (51-44) 640-003
International
- United States: 8556520600
- Mexico: 8002691344
- Punta Cana: 18299548019
- Brasil :+55 08005911020
- Argentina: 541139894128
- Costa Rica: 50640023343
We will be able to assist you 24 hours
Complaints book
- ¡Contact us click here!
- send us an email to Cuentanos@vivaair.com
Social Media
Legal information
Customer service
About us
Your account
- Website security confirmed - 20601237211 Viva Airlines Perú S.A.C - Lima: (51-1) 705-0107 - Email: cuentanos@vivaair.com - Address: Av. Camino Real 456, Torre Real San Isidro, San Isidro, Lima.
- According to the Legislative Decree No. 1372 and other related regulations, Viva Airlines Perú S.A.C. hereby informs that it has implemented reasonable mechanisms to obtain information regarding the identification of the beneficial owner, based on the ownership and control requirements set forth therein.
However, it has not been possible to identify the beneficial owner under those requirements and standards stated in the legal regulations; therefore, we have considered as beneficial owner the individual who occupies the highest administrative position.
🍪 Hey there! At Viva we've updated our data treatment policies and use cookies to provide you with the best services. Read more
