Skip to main content Skip to top navigation Skip to Footer navigation Go back to previous page

Check-in at the airport

Checking-in at the airport is an additional service, for which you will have to pay; this service allows you to get your boarding pass at the airport in case you are unable to check-in online and print the boarding pass.

At the time of your purchase, the system will ask you whether you wish to check-in online or check-in at the airport.  We advise you to buy this service at that time, considering that all Viva Air additional services are cheaper if purchased through the web page in advance.

Remember that check-in at the airport, is available between 2 hours and 40 minutes before the scheduled departure for domestic flights, and between 3 hours and 60 minutes before the scheduled departure for international flights.

The VivaMax fare includes the boarding pass at the airport.

Check-in at the airport
Web page Call center Counter Boarding gate
Domestic routes* COP 10,000 COP 20,000 COP 33,000 n/a
San Andres  COP 10,000 COP 20,000 COP 33,000 n/a
International routes** USD 12.00 USD 17.00 USD 24.00 n/a
*Except to/from San Andres 
**Payments in Colombia must be made in COP. Day exchange rate applies.
Fees may change depending on the route, However, will not exceed these prices.

background image