International trip? Check the travel requirements here
With Viva you can always fly to more and better destinations! At Viva we always give you the opportunity to travel at low prices. Therefore, we give you multiple options to buy your air tickets. Giving you several options and ensuring that you can buy where and when you need to is our priority.
Booking your flights through our website is easy and fast. Follow these steps and get ready to travel:
Go to www.vivaair.com
Select the type of currency with which you want to pay your tickets
In our Additional Services section, you can choose how you want to travel and pay only for the services you need.
These and other additional services are cheaper when purchased online. Don't wait until the last minute at the airport to add them to your flight.
Now you have all the details about the payment methods that we offer at Viva to make your life easier.
Yes! In some airports we have a ticket office where you can buy your tickets. Right there we give you the printed boarding pass. Now you’re ready!
For domestic flights, you can buy your tickets up to 2 hours before the scheduled departure of the flight at the airports of:
And for international flights, you can purchase your tickets up to 3 hours before the scheduled flight time.
As we are a low-cost airline, we do not have continuous customer service counters at the airports, we only open service during the hours that we have departing or arriving flights.
Our team is available at the passenger service counter from 2 hours before the scheduled departure of the flight, until one hour after its departure.
You can pay for your tickets at the airport with:
You can also buy your tickets and additional services through our Call Center!
Call us if you want more personalized help by phone. The telephone lines you can communicate with us are: